We’re beyond proud to introduce Catchpoint Cares, a company initiative dedicated to empowering Catchpoint employees, partners, and customers to lead positive change in our communities. We aim to do this through an ongoing effort to provide opportunities and support endeavors that advance education, improve our environment, strengthen communities, promote diversity,…
When we crafted the questions and analyzed the data from our recent Site Reliability Engineer (SRE) survey, we tried to present a balanced view of the organizational environments and challenges that SREs face. It was no surprise in the survey that some of the top job responsibilities of an SRE…
In nearly every new version of Chrome, there are notable updates, bug fixes, and new features added to the new version. This often requires developers to change their code to accommodate the new changes so that the performance, reliability, and user experience of their website can be maximized. In 2009, Google…
We are pleased to announce the introduction of Catchpoint Platform Real User Monitoring (RUM). All Catchpoint synthetic customers automatically gain access to Real User Monitoring at no additional cost. Platform RUM captures 1.5M pageviews per month and includes the following capabilities: Customizable and pre-built visualizations to understand the experience of…
As a digital society built around data and devices, we have reached a pivotal juncture where the customer experience is the product. Services must be accessible to everyone, anywhere and at any time. This user experience journey begins with resolving your domain name. DNS has been around for years however…
No, we are not launching a new James Bond movie. We are talking about the messaging app Telegram, founded by a Russian, which was ironically blocked by Russian authorities over its non-compliance with the government security measures. The internet superhighway is not without roadblocks. Censorship has always been a hot…
Sumo Logic is a cloud-based log management and analytics service that leverages machine-generated big data to deliver real-time IT insights. In this blog post, we discuss how you can integrate Catchpoint with Sumo Logic. The integration involves pushing data from Catchpoint to Sumo Logic using Webhooks and using this data to…
I have always been a huge fan of external DNS resolvers such as OpenDNS and Google Public DNS resolvers. I truly believe that they do improve the online customer experience since most ISPs do either a poor job at managing theirs DNS or they do DNS rewrites. Cloudflare recently launched…
The primary purpose of a Content Delivery Network (CDN) is to get content to users faster. This has never been more important in the era where a response taking more than a couple of seconds can lead to a user abandoning your web site. For example, we all know that…
On March 2, 2018 one of our prospective customers engaged their crisis teams when they began receiving alerts that their services were down. The alerts were generated from their sole synthetic monitoring solution from a known APM vendor with nodes only on AWS. The issue wasn’t with their application it…
