At Catchpoint, I work as a Solutions Engineer. Being on the sales side, one of the applications I use a lot is Salesforce, the CRM platform used at Catchpoint and thousands of other organizations. According to Catchpoint’s Endpoint data, Salesforce is my fourth most visited site. When Salesforce had an…
When the world transitioned to a remote workspace, one of the things that most of us figured out quickly was that some applications just don’t work well with corporate VPN. Video and voice applications, like Microsoft Teams, are essential to business operations. I wouldn’t want to add another point of…
We are in this together. As part of our continuous efforts to meet customer expectations, we have recently added Core Web Vitals to our performance measurement programs. We are happy to share that these metrics are now a native part of the Catchpoint Platform. DevOps’ SREs, Platform Operations Engineers, and…
The Domain Name System (DNS) is at the core of the engine that keeps the internet running. We have explained how DNS works and why it is critical to the functioning of the internet in our Synthetic Monitoring Guide. The DNS resolution relies on various components, such as the DNS…
A typical service delivery chain starts from the device and runs through the network and all the way through to the application. There are many things that can go wrong along the way! It’s critical to monitor that experience and quickly understand where issues occur, why they occur, and what…
At the end of last week, a significant BGP leak caused widespread network outages that impacted major network operators, cloud, and CDN providers. The incident on Friday, April 16th, 2021 was (yet another) classic origin hijack case from Vodafone Idea (AS55410), an Indian operator based in Mumbai and Gandhinagar. The Vodafone Idea…
If Salesforce is slow, your sales team productivity is slow. Being able to look up opportunities and close deals is essential to getting business in the door. A downtime or a slow loading application can disrupt the sales process. Such a delay can result in revenue loss and increased toil as your operations teams are in…
This year, our team at Catchpoint put together the IT Monitoring Trends 2021 Report. We focus on seven key trends that will shape year two of our new, unstable normal. The goal: to help you as either a “boots on the ground” engineer or a C-level exec to know what to expect of the year ahead. We also share actionable best practices for how to…
We can argue the pros and cons of working from home, but I believe we can all agree that we miss the human interaction gained from visiting or being at the workplace. Whether it is brainstorming in a conference room with colleagues to expand on a good idea or just…
Sumo Logic is a cloud-based log management and analytics service that leverages machine-generated big data to deliver real-time IT insights. We’re excited to share that you can now easily integrate Catchpoint and Sumo Logic, giving you a number of fantastic benefits. The integration involves pushing data from Catchpoint to Sumo Logic using Webhooks and then query the…
