Wednesday, March 13th was an interesting day as the world got to see what happens when a major social media giant that also is a technology leader goes down. The Facebook outage impacted users around the world for an extended period of time. At Catchpoint we monitor and benchmark the…
Alerting is an integral part of performance monitoring. A monitoring tool can maintain performance effectively only if it can send out alerts and notifications the moment an issue is detected. Alerts are your first line of defense against performance degradation. It notifies you of a potential issue, allowing you to…
In 2013 after a debate with a CMO I wrote this blog post where I made the case that Performance was the 5th P of the modern marketing mix and IT telemetry is not just for IT. Fast forward six years, it is clear that the performance of a web…
Application programming interface or APIs offer extensibility, making it possible to connect multiple tools and analyze data from different channels for a more comprehensive performance analysis. Processes or functions built using APIs are used to exchange and manipulate data between disparate applications. Catchpoint APIs are a simple, yet powerful mechanism…
The cybersecurity industry is constantly striving to stay well prepared and well ahead of new threats. Data protection was in the spotlight all through 2018. It’s a common practice for applications to collect user data like the user’s personal information, location, and other personal preferences. Such important data is vulnerable and,…
2018 was a big year for the Catchpoint platform. Our product team, engineers, and designers made massive improvements to our platform. We updated our user interface, launched new monitors, and created better ways for users to organize and visualize their data. All in all, these changes are improving mean time…
As the CIO of Catchpoint, I am responsible not only for the digital services we deliver to our customers but also for the services we deliver to our employees— services that keep Catchpoint running successfully. Like most customers of the web conferencing service Zoom, we were impacted last week by…
Application performance can only be maintained with constant monitoring and optimization efforts. Even with the growing emphasis on implementing a comprehensive monitoring strategy, performance issues and outages are common in the digital world. While some are a result of ineffective optimization, others are intentional and malicious, like a cyber-attack. Catchpoint…
In the digital world, application performance degradation and downtime are not rare occurrences. The impact such incidents have on end-user experience varies. The application may become slow and frustrating to use or, it could crash and impede user transactions. The severity of the issue and the MTTR (Mean Time to…
CenturyLink Outage 911: UPDATE Dec 28, 2018 The CenturyLink outage affected 911 services in Washington state, Missouri, Idaho, and Arizona. People report receiving busy dial tones when trying to call 911. CenturyLink tweeted about “additional technical problems” around 6:30 a.m. EST. Residents of these areas also report receiving mobile phone alerts about…
