Organizations deploy numerous solutions to monitor, alert, analyze, and share information – all to improve user experience. Finding the best tool or solution for the job can be stressful and time-consuming. Teams often test many tools simultaneously, which leads to disorganization and confusion over where to look when it’s time…
When Catchpoint was founded ten years ago, we wanted to monitor as many things from as many places as possible. Over the years our list of monitors has grown to more than 20 to address our customers’ needs. But there is always that one service (or a custom one) you…
From connecting users around the globe to changing the way we accomplish everyday tasks, the internet has revolutionized every industry. It has helped boost revenue and produced advanced tools that automate even the most mundane tasks, like playing your favorite music or placing an online order with the touch of…
According to a report from Level Playing Field Institute, 82% of males employed at startups believe that their companies spent the “right amount of time” addressing diversity while 40% of women said that “not enough time was devoted”. Couple this with the steady decline of women in computing roles since…
Two of the world’s largest tech companies, Google and Amazon, have experienced outages in the last couple of weeks. While these events are unrelated, there are certainly some actionable lessons-learned for retailers and ecommerce businesses. Here’s what happened: Amazon Outage The outage occurred on July 16, Amazon Prime Day around…
Ecommerce stores keep the same hours as 7/11 – great for those of us that don’t feel like going out at 3 a.m. on Black Friday. But, being open to customers 24/7 means you’re open to glitches and bugs 24/7. Retailers need a digital experience monitoring solution. Digital experience monitoring…
Companies migrating from a self-managed infrastructure to public cloud solutions, like AWS, Azure, Google, IBM, Alibaba, and Tencent, see significant IT savings. For Internet-based services, this brings a set of new opportunities and challenges in monitoring and managing customers’ digital experience. How do you monitor performance (speed, reachability, reliability, and…
DNS is the most important component of the Internet. It is basically responsible for translating hostnames to their respective IP addresses, the process of which is quite simple to understand. DNS directs users to your website based on the address information retrieved through the DNS resolution process. There are several…
Third party outage is a giant pain for both companies and their users. On June 29, Comcast and their customers suffered an Internet outage from two fiber cuts at Level3 and Zayo. This outage frustrated millions of consumers across the country for several hours. Those red spots above are a…
Phones connect people to the world. An update about the news, text from friends or an email from work; phones provide insights into everything. With the Catchpoint mobile app, users can stay connected to Catchpoint for insights on their applications. The app is now available on the Apple AppStore at…
